Privacy Policy

1. Introduction & Overview

Transit Consultancy Services (SMC-Private Limited) ("we", "our", or "us") respects your privacy and is fully committed to protecting the personal data you share with us. This Privacy Policy explains our practices regarding the collection, use, processing, and disclosure of your information when you visit our website, use our visa consultation services, or contact our team.

2. Information We Collect

To provide accurate consultation, profile assessments, and application guidance, we collect the following categories of information:

A. Personal Identification Data

• Contact Details: Full Name, Email Address, Phone Number, WhatsApp Number, and Residential Address.
• Identity & Demographic Details: Date of Birth, Nationality, Country of Residence, and Passport Details (when submitted for assessment).

B. Professional & Academic Credentials

• Educational Background: Degrees, Diplomas, Academic Transcripts, Certifications, and Language Test Scores (IELTS, TOEFL, PTE).
• Employment History: Resumes/CVs, Work Experience Letters, Job Titles, and Professional Qualifications.

C. Technical & Usage Data

• Browser type, IP address, device operating system, pages visited, time spent on pages, and referring website URLs.

3. How We Use Your Information

We process your personal information strictly for legitimate business and consultation purposes, including:

• Assessing eligibility and advising on suitable visa and immigration pathways across international destinations.
• Communicating with you regarding consultations, appointments, status updates, and documentation requirements.
• Preparing and organizing relevant application files, forms, and compliance documents.
• Responding to your inquiries submitted through our website contact forms, WhatsApp, or phone.
• Complying with legal, regulatory, and corporate compliance obligations.

4. Data Confidentiality & Protection

We employ strict technical, organizational, and physical security measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. All client documents and communication records are treated with the highest degree of confidentiality and are only accessible by authorized consultancy personnel directly involved in your case.

We do not sell, rent, or trade your personal information to third-party marketing companies under any circumstances.

5. Sharing of Information

Your information is only shared under the following limited circumstances:

• Government & Immigration Authorities: When submitted with your explicit consent for visa, permit, or institutional application filing.
• Educational Institutions & Employers: For prospective admissions or job placement assessments when instructed by you.
• Legal Requirements: If mandated by law, court order, or official regulatory authorities.

6. Your Rights & Choices

You retain full rights regarding your personal information, including:

• Access & Correction: You may request a copy of the information we hold about you or ask us to correct inaccurate details.
• Deletion: You may request the deletion of your personal data, subject to legal or regulatory record-retention requirements.
• Opt-Out: You can unsubscribe from our newsletters or marketing updates at any time.

7. Contact Our Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: